Frequently Asked Questions

We are choosing a burial instead of a cremation, can we still buy a Heavenly Stars Firework and/or Lancework?  This is perfectly acceptable. Instead of the cremation-ash embedding process, we will provide you with equivalent celebratory fireworks to the value of the difference.

What has been the response from editorials in magazines?  We have a rolling editorial campaign ranging from Funeral Director professional service publications, mainstream magazines, local newspapers, Internet and web-links. The feedback from the Magazines has been amazing with many more articles already planned for print over the next few months. We have a considerable number of e-mails and calls asking for more details of our services from every part of the community.

How can Funeral Directors help?  We want to work alongside Funeral Directors to offer a choice to families and relatives so we can either collect cremation-ashes directly from the family or liase with Funeral Directors to collect the token amount of cremation-ashes and return to Funeral Directors the completed Heavenly Stars Firework for collection by the relatives.

What do Heavenly Stars products look like?   We have attached some video-clips to our website.

Can I download a leaflet from your website?   Yes, as a part of our Eco-Policy – where possible, we are trying to avoid unnecessary postal charges and we have a download PDF version of our leaflet on our website.

We would rather speak to someone rather than transact via the Internet?    We have designed the whole purchasing process so it can be completed either on-line via our website, or by speaking to one of our sympathetic Heavenly Stars Fireworks team.

We don’t like the idea of fireworks and funerals.    We fully appreciate that the dispersal of cremation-ash by firework will not suit all tastes and situations, but the feedback we receive is that loved-ones appreciate the choice for their departed relatives.

Legal firing times - It is illegal to let fireworks off after 11pm at night and before 7am in the morning except New Years Eve, Diwalli and Chinese New Year which is 1am and November 5th which is Midnight.

Lighting Fireworks - Always read the manufacturers instructions supplied with your Heavenly Stars Firework carefully, well before the event. On the night it is advisable to wear gloves, ear, head and eye protection. Avoid loose or unbuttoned clothing. Only use the provided Portfire to light the firework. When unpacking the Heavenly Stars Firework keep away from naked flames and inflammable material. Never smoke when handling or lighting fireworks. Remove your Heavenly Stars Firework from the outer courier box. Do not remove the top safety paper from the firework as the product is designed to allow the fireworks to fire through the safety paper. Always light fireworks at arms length, and under no circumstances lean over a firework. Never go back to a firework if it fails to ignite.

What happens to the ashes when the firework is fired? - The ashes are evenly distributed and combined with each tube of the firework and are ejected into the air when each shot explodes. During the manufacturing and cremation ash embedding process, small clay pellets are used and may be gently ejected from the firework during firing. This is perfectly normal.

What happens if it is raining? – Your Heavenly Stars Firework will fire in the rain and the effects will go to the same height. We recommend that you wrap your firework in clingfilm to protect it. Fireworks will fire through a single thin layer of clingfilm. The green fuse that you light is the most susceptible to damp conditions. Do not leave your fireworks out in the rain or on damp ground for a long period before firing.

What happens if the firework fails to ignite? – In the unlikely event that your firework fails to ignite do not go back to it, but leave it for a minimum of 60 minutes. Store it in a secure place and contact our office as soon as possible and we will send a technician to examine the product. (This will be within 3 working days from the date of your contact)

Is it legal to store fireworks at home? – Under The Manufacture and Storage of Explosives Regulations 2005 you are allowed to store up to 5 kilogrammes Net Explosive Content of fireworks in your home indefinitely. You are also are allowed to store up to 50 kilogrammes Net Explosive Content of fireworks for no longer than 21 days. Each Heavenly Stars firework contains approximately 1 kilogramme Net Explosive Content.

British Standards - All fireworks conform to British Standards BS7114 Part:2 1988 and are supplied on the condition they will be used in accordance with the manufacturers instructions supplied. Category 3 fireworks will be labelled for a minimum viewing distance of 25 metres.

Responsibility for your Heavenly Stars Firework Limited Display- The Site - For the firing of fireworks on your own property, no perminssions are required. For other places, please ensure you obtain permission from the landowner where the display is to take place. Allow a minimum of 25-metres safety distance from the audience to the fireworks. Firers must be 18-years of age or over and should be familiar with all the fireworks being used. Please ensure that all pets and livestock are clear of the firing, safety and fall-out area. Heavenly Stars Firework Limited takes not responsibility or liability for your chosen display area or permission process. 

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