Every Heavenly Stars order is given a unique tracking number, which enables each order to be monitored through every process. On arrival of the ashes identity information is placed on the outside of the cremation ash container. The identification is maintained by only having a single person’s ashes in the incorporation room at any one time. A unique Certificate of Authenticity is created with the dispatch documentation. They are stored until the agreed dispatch date and a signature will be required upon delivery back to you.
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