Payment is required with confirmation of your order. We do not offer a sale or return facility.
Goods are normally dispatched within 21-days from receipt of payment delivery and/or collection of the cremation ashes. A carrier delivers them during working hours Monday to Friday. Please make sure the person nominated is able to receive, sign for and safely store them. A surcharge may be applied if a delivery is refused or cannot be completed. Your order will not be left without a valid signature.
Claims for shortages must be made in writing within four days of receipt of your goods. Please check all packages carefully and only sign for the number you receive. Do not wait until the day of your event before checking the contents.
All fireworks conform to the CE European Standard EN15947 or equivalent UKCA Standard and are supplied on the condition they will be used in accordance with the manufacturer’s instructions supplied. The fireworks included in our tribute firework packages are recommended for a minimum spectator safety viewing distance of 25-metres. Additional non-tribute fireworks may have varying minimum safety distances – please see safety instructions on the fireworks for correct distances and procedures.
Purchasers must be eighteen years of age or over as it is illegal to sell adult fireworks to anyone under 18. It is illegal for anyone under 18 to possess fireworks in a public place.
Carriage and packing charges are included on all orders to mainland UK only. There may be an additional charge for delivery to Scottish Highlands. We will telephone you with a quotation for all other delivery destinations.
Every effort is made to produce your order to your specification but should the need arise to make substitutions they will be of the same value or greater.
No consequential losses arising out of the use of any products will be accepted.
Prices are correct at the time of publication but are subject to change without prior notification.
Due to the specific nature of the product, The Consumer Protection (Distance Selling) Regulations 2000 do not apply and Heavenly Stars Fireworks will not accept cancellation of an order under these Regulations.
“ “My brother had his 60th birthday party on Saturday night at the same time we let off the fireworks containing my mum’s ashes. I must say what a fantastic set of fireworks they were, at the party was the five children plus grandchildren and 3 great-grandchildren. My mum’s brother and wife were there plus all my brother’s guests at his house and everyone was gobsmacked with the display. Thank you once again” “- Rob Davis -
“ “Good morning Charlotte. We had the wake for my mum on Saturday and released the fireworks. They were amazing, beyond what I and everyone expected. They turned a potentially sad occasion into a happy one, a true celebration of my mum’s life. I just wanted to thank you and the company for your help and for giving my mum the send off she wanted.” “- Sarah Burden -
“ “Thank you once again for your assistance and empathic approach in helping me in this matter. Fulfilling this element of my wife’s wishes was causing me much concern, but your help has simplified matters tremendously.” “- David Ware -
“ “Just wanted to say a huge thank you for everything. It would have been Kirsty’s birthday yesterday and we had friends and family round to celebrate. Everyone was amazed at what a fantastic display it was, so much more than we could have hoped for. You were super efficient and made the whole process very smooth. Would highly recommend!” “- Michelle Rabbett -
“Hi Denise, I’ve been meaning to email you to say thank you so much for the fireworks you did for us with Caz’s ashes in. They were fantastic and the highlight of our celebration of Caz’s life that we had on November 5th, which would’ve been her 49th birthday. We had all her friends and family there and with some champagne and a few cocktails we sent her off in style. Everyone was so impressed with the rockets and letters, in fact several people thought it was a fantastic idea for themselves when the time comes…
Once again our heartfelt thanks for allowing us the chance to honour Caz’s wishes in such style.” “
“ “I would just like to say a massive thank you to all the staff at Heavenly Stars Fireworks we said goodbye to Mike my partner in true style, his children Chloe and Issy thought it was the best send off. Something we will always remember for the rest of our lives. All Mikes friends and family can not thank you enough. What an amazing idea and excellent five-star service. Thank you so much.” “- Rachael Harding -